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KiK 🤝 Luigi's Box

See how KiK, a renowned leader in multi, significantly boosts their sales and improves user experience with Luigi's Box.

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Undressing the issues with search experiences

KiK, known fully as KiK Textilien und Non-Food GmbH, is a German discount retailer primarily focused on offering affordable clothing, home textiles, and non-food items. It was founded in 1994 and is known for its low-price strategy, often advertising that customers can purchase complete outfits for less than 30 Euros. KiK stands for “Kunde ist König,” which translates to “The customer is king.”

KiK before and after Luigi’s Box

KiK’s original search had trouble when it came to typos and mistakes in search queries. With Luigi’s Box, customers won’t run into “no results” pages anymore, as our features can recognize typos and search intent, and show relevant results nevertheless.

Search Grader

Discover how to improve
your search

Based on your answers, we built a report with recommendations on how to upgrade your search.

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Is your search solution flexible enough to fit into your website regardless of the platform you use?
Does your search match your website design?
Does your search push unavailable products to the lower spots in the search results?
Does your search show products as customers type their queries?
Is the app interface easy to navigate and use for you and your team?
Can your customers search with synonyms and still find what they need?
Are your customers getting results that match their search history and interests?
Do your filters change according to the product category?
Does your search let you promote products in results to support your campaigns or stock priorities?
Does your search box show query suggestions when customers click on it?
Does your analytics solution help you track opportunities, trending queries, phrases without results, conversions, and more?
Are your customers getting relevant results despite typos and wrong grammatical forms in search queries?
Based on your answers, we built a report with recommendations on how to upgrade your search.

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